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Sales & Marketing
Sales Techniques - Interacting with Customers
1.5-3hrs
beginner levelThis free online Sales Techniques course from Alison will show you the professional way of interacting with customers. Selling is the process of exchanging monetary value for goods and/or services. With this course, you will learn about fundamental customer questions, the importance of body language, and the human interface. You will also study communication and presentation skills for selling. Learn to sell more by selling better, today!
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Sales Techniques - Interacting with Customers
Improve your sales skills to help you succeed with new customers.
This free online Sales Techniques course from Alison will show you the professional way of interacting with customers. Selling is the process of exchanging monetary value for goods and/or services. With this course, you will learn about fundamental customer questions, the importance of body language, and the human interface. You will also study communication and presentation skills for selling. Learn to sell more by selling better, today!
Course description
Course moduleA short ad will play before each lesson.
Module 15 Lessons
Anyone Can Sell
In this module you will learn about the fundamental questions customers will ask you. You will learn about the human interface and what to be aware of when interacting with people. You will learn about body language and about the five general signs of people lying.
1.Learning Outcomes
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2.Anyone Can Sell
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3.The Human interface
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4.The Power of Body Language
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5.Lesson Summary
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Module 25 Lessons
Communications and Presentations for Sales
Module 31 Lessons
Course assessment
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