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IT
Working as an IT Support Technician
time3-4hrs
timebeginner level
Are you interested in a versatile and in-demand career in which you help organisations and individuals to overcome their technological issues with computer systems and networks? This course explores the fundamental duties of information technology (IT) support technicians and explains how they ensure the safe and efficient working of computer systems. We go through the common issues faced in IT work and explain how to apply effective solutions.
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Working as an IT Support Technician
Learn how to locate, diagnose and resolve technical issues related to hardware and software in this free online course.
Are you interested in a versatile and in-demand career in which you help organisations and individuals to overcome their technological issues with computer systems and networks? This course explores the fundamental duties of information technology (IT) support technicians and explains how they ensure the safe and efficient working of computer systems. We go through the common issues faced in IT work and explain how to apply effective solutions.
checked1Course description
checked1Course module
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Module 1
5 Lessons
IT Support Technician Essentials
This module will introduce you to the roles and responsibilities of IT support technicians for ensuring the smooth working of IT services. You'll learn about the working of various computer components and system administration tools. We'll show you how to develop essential IT skills, resolve various issues and secure your private information.
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1.Learning Outcomes
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2.Fundamentals of IT Support
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3.System Administration and Cybersecurity
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4.Troubleshooting and Problem Solving
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5.Lesson Summary
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Module 2
1 Lessons
Course assessment
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