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Business
Business Administration - Working with Customers and Teams
time5-6hrs
timebeginner level
Dealing with various kinds of people in various settings forms part of most lines of work, but not more so than in Business Administration. This free online course covers the essential elements of dealing with customers and teams within the business environment, how to make the most of these professional relationships and how to build and sustain an efficient and effective work environment in order to optimize productivity.
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Business Administration - Working with Customers and Teams
Discover the essential skills needed to work with customers and team members with this free online course.
Dealing with various kinds of people in various settings forms part of most lines of work, but not more so than in Business Administration. This free online course covers the essential elements of dealing with customers and teams within the business environment, how to make the most of these professional relationships and how to build and sustain an efficient and effective work environment in order to optimize productivity.
checked1Course description
checked1Course module
A short ad will play before each lesson.
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Module 1
6 Lessons
Working in a Business Environment
This module will cover the essential elements of working in a business environment, and with other team members. You will understand how businesses operate and what processes you may be involved in business environment. This module will also help you learn how to work in a team of quite different people to yourself, which brings its own set of challenges.
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1.Learning Outcomes
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2.Security and Confidentiality at Work
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3.Minimizing Waste Procedures
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4.The Importance of Teamwork
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5.Team Goals, Norms and Values
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6.Lesson Summary
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Module 2
5 Lessons
Deliver and Evaluate Customer Service
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Module 3
1 Lessons
Course assessment
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