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IT
Diploma in Information Technology Support
10-15hrs
beginner levelAre you ready to become an information technology (IT) support expert? This diploma course covers everything you need to know, from IT infrastructure and operating systems to network basics and support skills. We will also dive into cloud computing, cyber security and the role of ethical values and professionalism. We discuss the future of IT support to help you stay ahead in this ever-evolving field. Sign up to launch your career in IT support.
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Diploma in Information Technology Support
Earn an information technology diploma and learn how to provide IT support in this free online computer science course.
Are you ready to become an information technology (IT) support expert? This diploma course covers everything you need to know, from IT infrastructure and operating systems to network basics and support skills. We will also dive into cloud computing, cyber security and the role of ethical values and professionalism. We discuss the future of IT support to help you stay ahead in this ever-evolving field. Sign up to launch your career in IT support.
Course description
Course moduleA short ad will play before each lesson.
Module 16 Lessons
Foundations of IT Support
This module provides an overview of IT support, covering the field's various types, roles, and responsibilities. You will also explore IT infrastructure and its components. Then, you will gain an understanding of different types of operating systems and their functions. Lastly, you will study networking basics, including key networking techniques.
1.Learning Outcomes
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2.Introduction to IT Support
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3.Understanding IT Infrastructure
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4.Basics of Operating Systems
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5.Network Basics
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6.Lesson Summary
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Module 27 Lessons
Mastering IT Support
Module 31 Lessons
Course assessment
Comments5 Comments
MWAPE M.Augugust 31, 2025
Good course to undertake in this time of automation.
Nelson Ibuchim G.December 10, 2024
excellent course
TSHEGOFATSO SYRUS M.November 06, 2024
Alison is my home, where I upskill my knowledge for the greater. I love learning variety of courses from Alison.
Nzioki M.October 15, 2024
I enjoyed learning with Alison, detailed lessons with great examples.
CHRISTIAN QUEJANO D.Augugust 08, 2024
I've learned much in this course and I understand some meanings and functions that I didn't know about before and obtained a lot of good and positive insight and gained additional knowledge when I study this course.
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